Do you know what ‘CV’ actually stands for? Well in fact CV stands for curriculum vitae and it’s a document summary of education, skills, experience and more. It is a true chance to sell yourself within a concise structured format, so it is crucial to ensure that what you do write will stand out.
When sitting to write your CV always think in the mind of the employers. Remember they want someone that can ADD value to their business and help it grow. You will want to think about what exactly it is that they are looking for and what information they would need from you. Below we will map out some best practices for writing a CV, what to add and how to structure it.
Personal details – of course an employer needs your details to be able to contact you should you be successful. So make sure you include your correct address, telephone and email details. You don’t need to include your date of birth, nationality or ethnic origins and you shouldn’t need to include a photo either.
Personal statement – you may wish to write a short line about yourself and what you can offer to the company. Remember to ensure you have fully read the job description and align your statement with it. Even if you have no experience in the role you are applying for, your skills can be transferable, so let them know that. Don’t be scared to think outside of the box here – you want to stand out in your CV.
Skills – It is crucial that you are able to demonstrate a strong skill set in your CV. Don’t be generalised here, every role requires different skills so ensure you are adding the right skills for the job (if you have them). The more closely matched your skills are to the job description the more likely you are to secure an interview. We all know that hospitality requires certain skill set so make sure you are aware of these and highlight them!
Some key skills hospitality rewards are:
- Customer Service – this is naturally going to be crucial for a hospitality role. Whether you are are a housekeeper, server, or concierge, you will need to be able to greet customers with a smile, be helpful, go the extra mile, and listen to the customers’s needs. This goes hand in hand with having great verbal communication skills.
- Attention to detail – in hospitality it is the little things that really matter, it can really be as simple as making an effort for someones birthday, but defines the difference between a great or mediocre review. Having strong attention to details skills can really elevate service experience.
- Teamwork – it is crucial to be able to work well within your teams as if you are happy at work, you will be happy around your customers and be able to provide a good experience for them.
Other hospitality skills include:
- Conflict resolution
- Trend knowledge
Of course your skills should be tailored to your specific role. A front of house role and a sales/ marketing role will vary in its required skill set and so will an entry level role to a managerial role. For example, if you are applying for a Hotel Manager role you may want to include skills such as:
- Managerial skills
- Commercial awareness, for example of promotions and marketing campaigns
- Recruiting / training skills
- Budget management
Career History – this is of course VITAL to include in your CV. You must write about what you have done in your experiences and how these can be brought forward in your next job. Each experience brings new values and new perspectives, so make sure you highlight that!
Awards and Achievements – if you have any awards that are relevant shout about them! Some examples could include Associate of The Month Award or Top Sales Performer.
Education – List and date all previous education including professional qualifications. Place the most recent first. Include specific modules only where relevant. Employers may also want you to shout about any essential trainings you have done. A great example in hospitality could be food safety or health and safety courses.
Additional – You can add in any charity work or projects you have done as it shows your ability to see projects through to the end.
You may want to add in Personal Attributes. It is not essential to add as you it is likely to be added in your statement however it can be recommended if you have little or no experience. These could include traits such as: well presented, reliable, honest and fast learner.
References – You can take the ‘references available on request’ approach. But ensure that if a reference is asked for, you pick those that can sell you. Make sure your referees are aware you’ve given their details and make sure you brief them as much as possible on the job you are applying for. Perhaps even send them a copy of the job description.
Some extra tips are:
- Use active verbs when possible. For example, include words like ‘created’, ‘analysed’ and ‘devised’ to present yourself as a person who shows initiative.
- Spelling or grammar mistakes are a massive NO. Use a spell checker and get a second pair of eyes to check over the document.
- Make sure your email address sounds professional. If your personal address is inappropriate create a new account for professional use.
- Look at the company’s website and social media accounts, look to see if they’ve recently been mentioned in the local press and use the job advert to make sure your CV is targeted to the role and employer.
- Create the right type of CV for your circumstances. Decide whether the chronological, skills-based or academic CV is right for you.
- Don’t put the term ‘curriculum vitae’ at the top of the page.
Want more CV help? Check out Hospitality Hunters Advice Page
Or go to the professionals at CV Rocks.